Support Board

Date/Time: Tue, 07 May 2024 23:31:05 +0000

Post From: Need Help setting my charts back up

[2021-08-16 14:20:57] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31441
Everything on your account looks good, so you should be getting real-time data. The only thing we want to point out is that you only have the CME Top of Book exchange active. That means that you are only going to get real-time data for symbols that trade on the CME exchange (not the full CME Group). So you should be getting real-time data for symbols such as ES, MES, 6A, etc. But if you are looking for Crude Oil (CL) for example, that data will be delayed since you are not subscribed to get the real-time data. If you want to change your Exchange options, you can do so from the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing