Support Board
Date/Time: Sat, 28 Jun 2025 21:03:28 +0000
Post From: Depth data not downloading on chartbooks
| [2021-08-16 08:38:21] |
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We may need to look at this using remote assistance to get a better idea of what is going on in your case. For now, scroll the chart back to the point where you want to see market depth data, and right click and select Download Depth Data from Date-Time. The data should download without any problems. We do not observe an issue with this in the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |