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Date/Time: Sun, 29 Jun 2025 00:47:57 +0000



Post From: Empty charts following download of historical data standard package

[2021-08-11 11:09:01]
User532947 - Posts: 13
Hi see the attached log screenshots. I have updated Global Symbol Settings (Disconnect and re-connect) but although the Historical data download was initiated there are is no data. SC looks for real-time data after the historical data download is stopped. The charts are inactive and cannot be edited. TF BB RBB. Kind regards.
imageScreenshot 2021-08-11 124926_TF_Download.png / V - Attached On 2021-08-11 11:07:04 UTC - Size: 56.8 KB - 179 views
imageScreenshot 2021-08-11 125341_BB_Download.png / V - Attached On 2021-08-11 11:07:12 UTC - Size: 64.78 KB - 175 views
imageScreenshot 2021-08-11 125341_RBB_Download.png / V - Attached On 2021-08-11 11:07:18 UTC - Size: 69.31 KB - 169 views