Support Board

Date/Time: Fri, 19 Dec 2025 11:36:58 +0000

Post From: Empty charts following download of historical data standard package

[2021-08-11 11:09:01] Link To Thread - Link To Post [Go To First Post]
User532947 - Posts: 17
Hi see the attached log screenshots. I have updated Global Symbol Settings (Disconnect and re-connect) but although the Historical data download was initiated there are is no data. SC looks for real-time data after the historical data download is stopped. The charts are inactive and cannot be edited. TF BB RBB. Kind regards.


Screenshot 2021-08-11 124926_TF_Download.png / V - Attached On 2021-08-11 11:07:04 UTC - Size: 56.8 KB - 203 views Screenshot 2021-08-11 125341_BB_Download.png / V - Attached On 2021-08-11 11:07:12 UTC - Size: 64.78 KB - 197 views Screenshot 2021-08-11 125341_RBB_Download.png / V - Attached On 2021-08-11 11:07:18 UTC - Size: 69.31 KB - 197 views