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Post From: Not recognising TransAct username and password

[2014-03-08 00:23:11] Link To Thread - Link To Post [Go To First Post]
User41116 - Posts: 10
Under Global Settings - Data/Trade Service Settings, TransAct user and password is not being recognised by their servers. User and pass has just been issued in the past few hours. This is a trial demo account. Can you please assist with trouble shoot? Note: did not make the mistake of entering SierraChart credentials under above settings. Please refer to message log Current selected Data/Trading service: TransAct \| 2014-03-08 11:02:48 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe \| 2014-03-08 11:03:02 TransAct: Connecting to the server 127.0.0.1. Port 1869 \| 2014-03-08 11:03:04 The network socket is connected. \| 2014-03-08 11:03:04 TransAct: Connected to server. \| 2014-03-08 11:03:04 DTC Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.2.0. Provider Name: Transact Futures. \| 2014-03-08 11:03:04 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2014-03-08 11:03:04 TransAct: Sending logon request message. \| 2014-03-08 11:03:04 TransAct: Market data feed reported to be lost. \| 2014-03-08 11:03:08 Transact Futures Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.2.0. Provider Name: Transact Futures. \| 2014-03-08 11:03:08 Transact Futures - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2014-03-08 11:03:08 Transact Futures - Connection error: Invalid User or Password. \| 2014-03-08 11:03:08 Transact Futures: Disconnected from the server. \| 2014-03-08 11:03:08