Support Board

Date/Time: Thu, 21 Oct 2021 14:12:40 +0000

Post From: Denali data vs. CQG

[2021-07-27 15:34:12] Link To Thread - Link To Post
John - SC Support - Posts: 11502
You are not subscribed to an exchange that includes Market Depth data. You can change your exchanges on the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just be aware that when you activate an exchange, you pay the full amount for the remainder of the month in which you activated it and then the full amount again on the first of the next month. For example, if you activate the CME with Market Depth for Non-Professionals which costs $10.40 today (July 27, 2021), you will pay the full $10.40 for the remaining 4 days in July and then pay $10.40 again on August 1,2021. Therefore, you may want to wait until August 1 to add the new exchange.