Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 02:44:11 +0000



Post From: Feedback on current data subscription status

[2021-07-25 04:17:43]
User431511 - Posts: 18
Hi, wondering if you can help answer the following questions that continue to be sent to me by sierra charts.
For your information, only trade the Eurex exchange and my current data package is 11 - Advanced + Denali Data Feed (For 6 Months) - 220.8 USD

Notice: You have no exchanges enabled for renewal on the Denali Exchange Data Feed service. To activate exchanges, use this link here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME. Is this relevant me??

2021-06-03 IMPORTANT NOTICE: Effective July 1, 2021, the new highest quality EUREX EOBI real-time and historical data which is part of the Denali Exchange Data Feed will be required to be used for all Sierra Chart users requiring real-time EUREX data in Sierra Chart. This is the very best EUREX data feed which is not offered anywhere else. Is this already available to me or do I need to make a change??


To use this new EUREX data feed, refer to the Denali Exchange Data Feed EUREX setup instructions. If you are paying for EUREX data through your broker you will want to *cancel* that data from them, before July 1, 2021. Do I need to action this based on my current live data set up?

Your feedback is greatly appreciated

Robert