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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:49:50 +0000
Post From: Datafeed connecting and disconnecting
| [2021-07-23 09:17:57] |
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We did provide you good information because we explained what you can do to determine the source of the problem. That is absolutely essential. And we also have no control over any of the network connectivity. The reason we continue to support CQG, is because we have a lot of users who rely upon that and that is not something we are just going to take away and cause a disruption. And make a lot of unhappiness, and disruption. That is not something we are going to do. Although we do plan to phase out CQG market data during the remaining part of this year. Although not order routing. We have developed an alternative for this, over two years ago and that is called the Sierra Chart Order Routing Service but because of problems that TT had, AMP discontinued support for that. That is their choice and we understand it but it is still supported by other brokers and in the interim until our own direct order routing comes out, and that is going to be coming out very very soon, you can still use the TT-based routing and the infrastructure we have developed for it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |