Support Board

Date/Time: Sun, 05 May 2024 00:50:14 +0000

Post From: Trade Activity Log Missing Trades

[2021-07-21 17:10:46] Link To Thread - Link To Post [Go To First Post]
user_xyz - Posts: 369
Using Discount Trading w/Rithmic account, last night I had a few trades that were not showing closed in my Trade Activity Log. I followed the instructions here Trade Activity Log: Clearing Trade Activity Data and removed all my order fills hoping the reconnect would repopulate the fills. Multiple reconnects did not populate anything from the last 24 hrs that I removed. I called Rithmic they store the trade history... Is there something I'm missing? Does it have to do with the DTC Server Bridge? I sent over a log for review and didn't see a line item request for downloading trade history (but it could be under something else). Thanks