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Date/Time: Sun, 05 May 2024 04:20:23 +0000



Post From: disconnect / reconnects

[2021-07-20 16:25:53]
Sierra Chart Engineering - Posts: 104368
You have some network connectivity issue. You are losing the connection to CQG, and also to Sierra Chart market data servers:

DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-07-20 10:42:37.892 *
CQG WebSocket socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-07-20 10:42:37.892 *
DTC Client socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-07-20 10:42:37.892 *
DTC Client socket (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-07-20 10:42:37.892 *
CQG WebSocket socket (3) | Socket gracefully closed by remote side. | 2021-07-20 10:42:37.892
DTC Client socket (5) | Socket gracefully closed by remote side. | 2021-07-20 10:42:37.892
DTC Client socket (6) | Socket gracefully closed by remote side. | 2021-07-20 10:42:37.892
DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-07-20 10:42:37.892
CQG WebSocket socket (3) | CloseSocket call. | 2021-07-20 10:42:37.900
CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2021-07-20 10:42:37.900


So you are losing multiple connections all at the same time.

You need to determine what the problem is on your side. We do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-20 16:26:25