Support Board

Date/Time: Fri, 03 May 2024 07:15:26 +0000

Post From: Receiving Notice that Symbol count exceeds 5

[2021-07-16 23:13:58] Link To Thread - Link To Post [Go To First Post]
User305536 - Posts: 52
I just upgraded my Sierra Charts account to one level above 3 package level. I trade Dow (2 charts, different symbols) and oil with 3 charts (2 symbols on 3 charts). Today I had had to roll over the oil contract requiring 3 more additional charts (2 symbols). This exceeded some limit of some sort saying that I had a limit to 5 symbols. What is the problem? I only have to roll oil over once a month. Most all the time its 4 symbols but during rollover I gotta go to 6 symbols for a day or 2.