Support Board

Date/Time: Sat, 04 May 2024 00:16:18 +0000

Post From: Time and sales alert cancellation

[2021-07-16 18:43:59] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
The first thing is to check the settings from the Time and Sales window (go to File >> Open Time and Sales Window and then select Settings >> Settings Window). Then ensure that all the settings for the Alert are turned off. The main thing is that the By Field is set to None, but it doesn't hurt to set it temporarily to one of the other options and then set the Bid Trade Alert and Ask Trade Alert both to No Alert Sound, then set the By Field back to None. After that, if you get the alert again, then open the Alert Window and see what it tells you about where the alert is coming from. It would have to be coming from some other place. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing