Support Board
Date/Time: Mon, 03 Nov 2025 15:10:28 +0000
Post From: Not receiving full market depth
| [2021-07-09 22:09:52] |
| User956159 - Posts: 4 |
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Hello, Sometime around the 1st of July I stopped receiving the full Market Depth (have been on holiday, so not sure of exact date). I have reactivated top of book & CFE (neither of which increased my depth) and changed my Data/Trading Service to SC-All Services from TransAct... None of these things has increased/returned my market depth. I also updated to SC latest version #2285. Please advise. I LOVE your software, but have had an increasingly difficult time since paying independently from TransAct. I simply want to keep full market depth with the market depth historical graph. Thank you in advance for any assistance you can offer. Gwen |