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Date/Time: Mon, 06 May 2024 10:01:53 +0000



Post From: Registered and Paid But Still Shows Trial on Charts

[2014-03-05 20:50:58]
Sierra Chart Engineering - Posts: 104368
OK, we understand now. We thought that might be what you are referring to, "Free Trial". And we will rename that to "Create Account".

In any case, just disregard it. You can also reach us here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Yes, sometimes it could be hours for response depending upon the question, but for basic operational issues usually we are on top of those very quickly. In less than an hour.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing