Support Board
Date/Time: Fri, 01 Nov 2024 00:29:25 +0000
Post From: Instance: no launch
| [2021-07-02 08:24:25] |
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and now Instance 2 no longer opens. Our best conclusion, is this is caused by security software on your computer. Disable that security software. Or receive technical help from the developer of that software to resolve the problem. This is not a Sierra Chart specific issue. Or remove that security software from your computer.Do you have a solution? Because it happens to me twice a month. I update Sierra Chart regularly. You can do this: Do you think I can run 2 Sierra Chart to fix the instance connection or crash issue? That is: 1 Sierra Chart using CQG to start trades, and 1 Sierra Chart connected to the SC Data - All Services data to use EUREX EOBI Denali, with multiple instances for it? Or that it does not come from the flows at all but from elsewhere?
The instance connected to CQG will still receive the EUREX Denali data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |