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Date/Time: Thu, 31 Oct 2024 22:54:36 +0000



Post From: Instance: no launch

[2021-07-02 08:09:48]
AC109756 - Posts: 18
Hello,

I am using Sierra Chart with 3 additional Instances, so 4 Charbooks to launch together. Instance number 2 has disconnected from the data feed. I close Sierra Chart, and open it again, and now Instance 2 no longer opens.

I go to the SierraChart folder to launch Instance number 2 manually: D:\SierraChart\SierraChartInstance_2 >> SierraChart_64.exe

It does not open.

I restart the computer. And everything works, it opens with the others and is connected to the data feed.

Do you have a solution? Because it happens to me twice a month. I update Sierra Chart regularly.

I am connected to CQG data and I am subscribed to Denali data feed for EUREX EOBI.

Do you think I can run 2 Sierra Chart to fix the instance connection or crash issue? That is: 1 Sierra Chart using CQG to start trades, and 1 Sierra Chart connected to the SC Data - All Services data to use EUREX EOBI Denali, with multiple instances for it? Or that it does not come from the flows at all but from elsewhere?

Thank you in advance.