Support Board
Date/Time: Mon, 30 Jun 2025 05:36:33 +0000
Post From: Chart data is not updating
| [2021-06-28 19:13:32] |
| User374613 - Posts: 6 |
|
Reading Internal Order ID file. | 2021-06-28 11:57:37.555 Reading Trade Orders file. | 2021-06-28 11:57:37.734 Reading Trade Positions file. | 2021-06-28 11:57:37.734 Reading Trade Account Data files. | 2021-06-28 11:57:37.734 UDPListener (1588). Port 22904 | Listening on UDP port 22904. | 2021-06-28 11:57:37.776 Software version: 2276 64-bit | 2021-06-28 11:57:37.776 Primary Thread ID: 20216 | 2021-06-28 11:57:37.776 Usage end date: 2021-07-29 | 2021-06-28 11:57:37.776 Enabled for: Advanced Features 2. | 2021-06-28 11:57:37.776 Enabled for: Sierra Chart Historical Data Service. | 2021-06-28 11:57:37.776 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-06-28 11:57:37.776 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-28 11:57:37.776 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-28 11:57:37.776 Current selected Data/Trading service: SC Data - All Services | 2021-06-28 11:57:37.776 Custom symbol settings values: disabled | 2021-06-28 11:57:37.776 Chart Update Interval: 500 | 2021-06-28 11:57:37.776 Intraday Data Storage Time Unit: 0 | 2021-06-28 11:57:37.776 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-28 11:57:37.776 2021-06-28 18:57:37 Local computer time in UTC | 2021-06-28 11:57:37.776 2021-06-28 11:57:37 Local computer time in SC Time Zone | 2021-06-28 11:57:37.776 2021-06-28 18:57:35 Server time in UTC | 2021-06-28 11:57:37.776 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-06-28 11:57:37.776 Program path: C:\SierraChart\ | 2021-06-28 11:57:37.776 Data Files path: C:\SierraChart\Data\ | 2021-06-28 11:57:37.776 OS Version Number: 10.0 | 2021-06-28 11:57:37.777 Locale Setting: C | 2021-06-28 11:57:37.777 DLLs: UserContributedStudies_64.dll | 2021-06-28 11:57:37.777 Allowed protected custom studies: | 2021-06-28 11:57:37.777 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-06-28 11:57:37.778 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-06-28 11:57:37.842 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-06-28 11:57:38.032 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-06-28 11:57:38.032 Received 5 login tokens. | 2021-06-28 11:57:38.405 Symbol settings MD5 received. Request ID: 1. | 2021-06-28 11:57:38.976 Symbol settings are up-to-date for scdataallservices. | 2021-06-28 11:57:38.976 Requesting current DateTime from Sierra Chart server. | 2021-06-28 11:57:42.014 Files to Open on Startup | Opening file: MVIS_Numbers.Cht | 2021-06-28 11:57:42.740 MVIS 1 Min #1 | Reloading chart. | 2021-06-28 11:57:42.788 Received Date-time from server. Delay adjusted UTC Date-time: 2021-06-28 18:57:42.439. Round-trip delay: 00:00:00.397 | 2021-06-28 11:57:42.811 Computer time to server time difference: 00:00:00.371 | 2021-06-28 11:57:42.811 Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2021-06-28 11:57:42.828 * Starting DelayedDownloadMonitoringTimer | 2021-06-28 11:57:43.804 Starting HDTimeoutTimer | 2021-06-28 11:57:43.804 Added historical Intraday data request for MVIS to the queue. | 2021-06-28 11:57:43.804 Intraday data recording state for symbol MVIS is set to download 'Pending'. | 2021-06-28 11:57:43.804 Triggering next historical data download in queue. | 2021-06-28 11:57:43.804 HD Request # 1 | Downloading Intraday chart data for MVIS to the file MVIS.scid. Service: equities.us | 2021-06-28 11:57:43.816 HD Request # 1 | Download start date-time: 2021-06-28 11:40:32.000000. File last date-time: 2021-06-28 11:40:32.505000 | 2021-06-28 11:57:43.817 HD Request # 1 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2021-06-28 11:57:43.817 Socket (1) | Creating socket. | 2021-06-28 11:57:43.819 Socket (1) | New receive buffer size: 5242880 | 2021-06-28 11:57:43.819 Socket (1) | Connecting to IP: 8.18.161.133. | 2021-06-28 11:57:43.819 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-06-28 11:57:43.975 HD Request # 1 | Sending historical data logon request message. | 2021-06-28 11:57:43.975 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-06-28 11:40:32. Record interval: 0. Symbol: MVIS | 2021-06-28 11:57:44.511 HD Request # 1 | Decompressing data. | 2021-06-28 11:57:44.582 HD Request # 1 | Receiving Intraday data for MVIS starting at 2021-06-28 11:40:32.505000 | 2021-06-28 11:57:44.583 Socket (1) | CloseSocket call. | 2021-06-28 11:57:44.584 HD Request # 1 | Historical data for MVIS is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-06-28 11:57:44.585 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-28 11:57:44.585 Historical data download thread signaled to stop. | 2021-06-28 11:57:44.585 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-06-28 11:40:34.601000 | 2021-06-28 11:57:44.585 HD Request # 1 | Received 39 records from 2021-06-28 11:40:32.505000 to 2021-06-28 11:42:40.627000 (2.1 minutes) and wrote 38 records for MVIS | 2021-06-28 11:57:44.585 HD Request # 1 | Completion time: 1s | 2021-06-28 11:57:44.585 HD Request # 1 | Intraday data download complete for MVIS. Unique request ID: 1 | 2021-06-28 11:57:44.585 Removing historical data download ID 1. | 2021-06-28 11:57:44.585 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-06-28 11:57:44.585 Triggering next historical data download in queue. | 2021-06-28 11:57:44.585 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.585 Socket (1) | Socket gracefully closed by remote side. | 2021-06-28 11:57:44.658 Socket (1) | Closed. | 2021-06-28 11:57:44.658 SC Data - All Services | Connected to server complete. | 2021-06-28 11:57:44.801 Triggering next historical data download in queue. | 2021-06-28 11:57:44.802 Triggering next historical data download in queue. | 2021-06-28 11:57:44.802 Triggering next historical data download in queue. | 2021-06-28 11:57:44.802 Triggering next historical data download in queue. | 2021-06-28 11:57:44.802 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-06-28 11:57:44.803 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.804 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.804 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.804 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.804 SC Data - All Services | Starting real-time market data updates for: MVIS. ID: 1 Service code: equities.us | 2021-06-28 11:57:44.804 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MVIS | 2021-06-28 11:57:44.804 SC Data - All Services | Requesting security definition data for: MVIS. ID: 1 | 2021-06-28 11:57:44.804 Added historical Intraday data request for MVIS to the queue. | 2021-06-28 11:57:44.804 Intraday data recording state for symbol MVIS is set to download 'Pending'. | 2021-06-28 11:57:44.804 Triggering next historical data download in queue. | 2021-06-28 11:57:44.804 Delaying start of download for MVIS | 2021-06-28 11:57:44.818 Requesting market depth updates for: MVIS if supported. | 2021-06-28 11:57:49.794 Separate subscription for market depth updates not supported. MVIS | 2021-06-28 11:57:49.794 HD Request # 2 | Downloading Intraday chart data for MVIS to the file MVIS.scid. Service: equities.us | 2021-06-28 11:57:49.794 HD Request # 2 | Download start date-time: 2021-06-28 11:42:40.000000. File last date-time: 2021-06-28 11:42:40.627000 | 2021-06-28 11:57:49.795 HD Request # 2 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2021-06-28 11:57:49.795 Socket (1) | Creating socket. | 2021-06-28 11:57:49.802 Socket (1) | New receive buffer size: 5242880 | 2021-06-28 11:57:49.802 Socket (1) | Connecting to IP: 8.18.161.135. | 2021-06-28 11:57:49.802 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-06-28 11:57:49.947 HD Request # 2 | Sending historical data logon request message. | 2021-06-28 11:57:49.947 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-06-28 11:42:40. Record interval: 0. Symbol: MVIS | 2021-06-28 11:57:50.591 HD Request # 2 | Decompressing data. | 2021-06-28 11:57:50.660 HD Request # 2 | Receiving Intraday data for MVIS starting at 2021-06-28 11:42:40.627000 | 2021-06-28 11:57:50.680 Socket (1) | CloseSocket call. | 2021-06-28 11:57:50.680 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-28 11:57:50.681 Historical data download thread signaled to stop. | 2021-06-28 11:57:50.681 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-06-28 11:42:48.291000 | 2021-06-28 11:57:50.681 HD Request # 2 | Received 3 records from 2021-06-28 11:42:40.627000 to 2021-06-28 11:42:48.291001 (7.7 seconds) and wrote 2 records for MVIS | 2021-06-28 11:57:50.681 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-06-28 18:42:48.291001 | 2021-06-28 11:57:50.695 HD Request # 2 | Completion time: 1s | 2021-06-28 11:57:50.695 HD Request # 2 | Intraday data download complete for MVIS. Unique request ID: 2 | 2021-06-28 11:57:50.695 Removing historical data download ID 2. | 2021-06-28 11:57:50.695 Real-time Intraday chart data file updates started for MVIS | 2021-06-28 11:57:50.695 Intraday chart data file opened for MVIS | 2021-06-28 11:57:50.695 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-06-28 11:57:50.695 Triggering next historical data download in queue. | 2021-06-28 11:57:50.695 No download requests in the queue to start downloads for. | 2021-06-28 11:57:50.695 Socket (1) | Socket gracefully closed by remote side. | 2021-06-28 11:57:50.748 Socket (1) | Closed. | 2021-06-28 11:57:50.749 Saved Chartbook: MVIS_Numbers.Cht. Time: 0.0029 seconds. | 2021-06-28 11:58:46.434 SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2021-06-28 12:08:44.832 Added historical Intraday data request for MVIS to the queue. | 2021-06-28 12:08:44.833 Intraday data recording state for symbol MVIS is set to download 'Pending'. | 2021-06-28 12:08:44.833 Triggering next historical data download in queue. | 2021-06-28 12:08:44.833 HD Request # 3 | Downloading Intraday chart data for MVIS to the file MVIS.scid. Service: equities.us | 2021-06-28 12:08:44.833 HD Request # 3 | Download start date-time: 2021-06-28 11:42:48.000000. File last date-time: 2021-06-28 11:42:48.291001 | 2021-06-28 12:08:44.834 HD Request # 3 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2021-06-28 12:08:44.834 Socket (1) | Creating socket. | 2021-06-28 12:08:44.834 Socket (1) | New receive buffer size: 5242880 | 2021-06-28 12:08:44.834 Socket (1) | Connecting to IP: 8.18.161.133. | 2021-06-28 12:08:44.834 HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-06-28 12:08:44.982 HD Request # 3 | Sending historical data logon request message. | 2021-06-28 12:08:44.982 HD Request # 3 | Requesting Intraday data. Start date-time: 2021-06-28 11:42:48. Record interval: 0. Symbol: MVIS | 2021-06-28 12:08:45.552 HD Request # 3 | Decompressing data. | 2021-06-28 12:08:45.729 HD Request # 3 | Receiving Intraday data for MVIS starting at 2021-06-28 11:42:48.291000 | 2021-06-28 12:08:45.730 Socket (1) | CloseSocket call. | 2021-06-28 12:08:45.731 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-28 12:08:45.731 Historical data download thread signaled to stop. | 2021-06-28 12:08:45.732 HD Request # 3 | Timestamp of first Intraday data file record written: 2021-06-28 11:42:50.495000 | 2021-06-28 12:08:45.732 HD Request # 3 | Received 269 records from 2021-06-28 11:42:48.291000 to 2021-06-28 11:53:37.669000 (10.8 minutes) and wrote 267 records for MVIS | 2021-06-28 12:08:45.732 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-06-28 18:53:37.669000 | 2021-06-28 12:08:45.748 HD Request # 3 | Completion time: 1s | 2021-06-28 12:08:45.748 HD Request # 3 | Intraday data download complete for MVIS. Unique request ID: 3 | 2021-06-28 12:08:45.748 Removing historical data download ID 3. | 2021-06-28 12:08:45.748 Real-time Intraday chart data file updates started for MVIS | 2021-06-28 12:08:45.748 Intraday chart data file opened for MVIS | 2021-06-28 12:08:45.748 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-06-28 12:08:45.748 Triggering next historical data download in queue. | 2021-06-28 12:08:45.748 No download requests in the queue to start downloads for. | 2021-06-28 12:08:45.748 Socket (1) | Socket gracefully closed by remote side. | 2021-06-28 12:08:45.807 Socket (1) | Closed. | 2021-06-28 12:08:45.807 |