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Date/Time: Sun, 05 May 2024 13:12:44 +0000



Post From: No IB data

[2014-03-04 21:15:04]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with responding. The main problem why this occurs is that you are getting a "pacing violation" from IB.

So you just have to keep trying to get the historical data from Interactive Brokers, by following the procedure in help topic 7.1 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

You may also be interested in the Sierra Chart Real-time and Historical Exchange Data Feed:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

This will be a good solution to the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing