Support Board

Date/Time: Mon, 06 May 2024 19:15:39 +0000

Post From: MBO Data and DOM issue

[2021-06-14 17:21:06] Link To Thread - Link To Post [Go To First Post]
User398435 - Posts: 4
Hello, I updated my service package to 12 the other day after trying it out a month or so ago. Everything worked fine a month ago and my DOM displayed orders on the various price levels. However, now I can not see any data on the DOM other than the basic bid ask for 1 price level. I have spent a few hours trying to solve this problem (updated sierra to current, and read all the instructions provided for setting up MBO). I cannot seem to figure out what is going on. I have tried this on the ES and NQ as well as micros, no change. My contracts are rolled over to current as well.