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Date/Time: Thu, 13 Jun 2024 11:02:17 +0000



Post From: Delayed Data

[2021-06-11 16:08:49]
User610072 - Posts: 1
Hello! Yesterday i've bought "Service Package 11 - Advanced + Denali Data Feed" for a 6 months period with the intention that i would get REAL TIME DATA on my charts! but i still get DELAYED data on my charts (I use only ES and CL)!
And i have a few questions:
1st Do i need to pay extra for real time data and why? Because i read here "https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php" that the "The Denali Exchange Data Feed provides real-time and historical data for the CME, CBOT, NYMEX, COMEX, and EUREX exchanges."
2nd What does actually the "Denali Exchange Data Feed" gives me?
3rd If i don't get REAL TIME DATA as stated above from DENALI EXCHANGE DATA FEED and i'm not happy with the service i purchased can i get it cancelled and refunded so i can buy "Sierra Chart with Advanced Features (Service Package 5)" ?
4th If i purchase "Sierra Chart with Advanced Features (Service Package 5)" will i still be able to look at historical charts, will i still be able to look at Depth of Market, Foot Print Charts etc.