Login Page - Create Account

Support Board


Date/Time: Mon, 30 Jun 2025 18:08:12 +0000



Post From: MBO data errors

[2021-06-11 03:21:40]
Sierra_Chart Engineering - Posts: 20024
Ok this log does indicate a problem. We need to see what is going on in your case.

Previously our best conclusion about your problem, is that it must have been a connectivity issue to the MBO server since otherwise, the issues you are seeing do not make sense.



We are also going to be refreshing all of the market by order data every evening from the CME MDP feed rather than just Sunday evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing