Support Board
Date/Time: Mon, 30 Jun 2025 18:00:22 +0000
Post From: End of access messages continue...
[2021-06-09 19:41:55] |
User280059 - Posts: 14 |
Hello Support. I am still receiving automated messages on my charts indicating that my access will be terminated in 3 days in spite of assurance from you folks that you have confirmed my payment of $26 made on June 5th. My Bank shows the payment was made and the Account Control Panel shows that the payment was made but if I am still getting warnings then this could very well mean I will lose my charts and not be able to trade. Could you please stop these messages so that I will know that there is no reason to worry that my charts will not be available? Otherwise I will have to pay again and this could occur during regular trading hours. Thank you for your assistance. I am patiently waiting for your confirmation.
|