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Date/Time: Wed, 08 May 2024 03:19:25 +0000



Post From: Error 1392 after trying to load a backup file.

[2021-06-02 14:29:47]
User975202 - Posts: 7
Morning John, sorry for the previous comments, I was just very frustrated with the situation but I got it all worked out, I sincerely apologize.

About the issue, I guess this goes into what was happening. For some reason there was a file from sierra that was running in the background that was not allowing me to delete de Sierrachart folder, looks like this file was running as soon as windows startup, I'm not sure which one it was but the hard drive I had sierra installed is a dedicated drive I use only for sierra, so I just decided to format the drive, and that's when I found sierra was still running in the background, anywho. I had a technician look into the drive this morning and he said he sees no physical issues with the drive but if this happens again to just go and get an different drive and problem solved (as you mentioned in previous comment). So now I have re-installed Sierra into the drive and everything working 100%. I'm going to see how it behaves and what not and if any issues I'll just get a new drive.

The only question I have, as this is a new install, I'm guessing the configuration to my AMP trading account got lost or I need to connect both programs, so I see in the DOM "Unset" instead of my trading account. Would you please send me in the right direction to connect them? That's it.


So Thank you for your help, really appreciate it and once again so sorry for my stupid comments, Im very stupid sometimes and I regret it.

All the best.