Support Board

Date/Time: Mon, 29 Apr 2024 08:09:36 +0000

Post From: AMP/CQG reconnects endlessly

[2021-05-31 01:43:13] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14126
We can see that issue is temporarily resolved based on this log. Not sure why on the CQG connection I see this error: SC Data - All Services (Market Orders Data) \| Trading is not supported. \| 2021-05-30 21:15:40.73 Trading is not supported on that data connection. It does not need to be. There is also this odd error: CQG WebSocket socket (1) \| Socket gracefully closed by remote side. \| 2021-05-30 21:15:21.916 CQG WebSocket socket (1) \| Close event error. Windows error code 10054: Connection reset by peer. \| 2021-05-30 21:15:21.916 That is your connection to CQG. We cannot help with that. Looks like CQG reset it from their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing