Support Board

Date/Time: Sun, 28 Apr 2024 07:17:50 +0000

Post From: Pricing Questions

[2014-03-03 00:42:19] Link To Thread - Link To Post [Go To First Post]
Discount - Posts: 73
Let me rephrase, I am not getting live chart prices on most of my sierra charts. If I open a new chart with the same symbol, I get live current prices, but most of my charts are not updating past Fridays close, even they are configured to 24 hour globex. Two of my numbers bars are updating to current prices, but two are not. I have closed down and re-opened my Sierra Charts. Still the same issue. Saturday I was able to open I closed my Sierra Charts, and opened my Infinity AT charts, and I get live Infinity White label charts updating fine. Now I opened my sierra charts and I getting sierra charts opened as well, so I am assuming I have to open infinity/AT white label first, and then Sierra charts, but I am still having the data issue on the Sierra Charts. Can you comment, or can you call me?