Support Board

Date/Time: Fri, 03 May 2024 11:47:16 +0000

Post From: Rejected Orders

[2021-05-14 17:48:46] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we know this is a problem sometimes with TT, and at this point we are working on getting our new order routing direct the CME, out which bypasses TT. We are in the process of working with one clearing firm on this. We will get these not responded to orders cleared at the end of the day. There is nothing we can do right now. We can only reset the connection at the end of the day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing