Support Board

Date/Time: Sun, 05 May 2024 01:57:03 +0000

Post From: Trade Activity Import disappears

[2021-05-14 14:20:04] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
The first scenario you present makes sense. When you import the data, if the sub-instance is still connected to the primary instance and the primary instance still has those fills, then the sub-instance is going to get that data from the primary instance and will see the imported data as duplicate fills and remove them. The thing to keep in mind, is that from the perspective of the Sub-Instance, the symbol was not a Simulated symbol, so you would need to change the Symbol filter to All Symbols (Non-Sim) to see those fills listed. What is more confusing to us, is why you are not having the issue with another sub-instance? Is that other instance a Sub-Instance or is it a completely separate installation? Also, is that other sub-instance (if it is one) connected to the primary instance, in that it is "Connected to the Data Feed"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing