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Date/Time: Thu, 28 Mar 2024 10:28:51 +0000



Post From: Missing data on Canadian Dollar daily chart, ok on intraday

[2021-05-04 21:23:48]
John - SC Support - Posts: 30399
You definitely have some connectivity issue. There are a lot of these errors:
HD Request # 85 | Error downloading historical Intraday data for ZSN21. Timeout error connecting to server.

Refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server

With regards to the following:
HD Request # 178 | Error downloading historical Daily data for 6CM21. Historical data logon error: Data files folder not set for service code: oec | Username: JonnyZ

I am going to have to discuss this with one of the engineers to see why this is occurring.

And finally, with regards to this:
Chart #1 | Current Price Line ID: 0 SubGraphData Array0: Out of bounds array error at Index 1381

It states that it is the Current Price Line study on Chart #1. Remove that study from that chart and verify that these messages are no longer in the log. You can then try adding it again. If you get the errors again, let us know what the Settings are for your Current Price Line study.
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