Support Board
Date/Time: Sat, 01 Nov 2025 00:43:48 +0000
Post From: Account Message
| [2021-05-02 21:13:57] |
| John - SC Support - Posts: 42699 |
|
You were 2 days late in your payment to cover the cost of the CME with Market Depth for nonprofessional trading accounts. That fee was due on May 1, therefore the exchange was disabled. You can re-enable it by going to the following page, and logging in with your Sierra Chart Account Name and Password and then scrolling the bottom of the page and selecting the button next to the exchange that states Reactivate Exchange: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |