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Date/Time: Thu, 25 Apr 2024 23:25:54 +0000



Post From: Order limit cannot cancel

[2021-04-30 14:07:59]
Sierra Chart Engineering - Posts: 104368
See our post #4 above as to what we need. We referred you to specific information you need to provide.

If you want us to look at this further, you need to go through the procedure here:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis

Also, under no circumstances would any payment be made for the loss. This was not our issue under any circumstances. We know that for sure. You can think that but it is just not true.

We also featured your problem here:
Sierra Chart Does Not Recommend CQG (Various Reasons)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-04-30 14:13:31