Support Board
Date/Time: Sun, 14 Sep 2025 23:17:49 +0000
Post From: SC DATA - Hong Kong Futures Exchange with Market Depth always disconnect from last week
| [2021-04-22 08:57:31] |
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You definitely have network connectivity issues, Here are some of the errors: HD Request # 2504 | Error downloading historical Intraday data for HSIJ21-HKFE. The network socket has been closed. Retrying download. | 2021-04-22 11:10:21.587 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-04-22 14:28:35.309 * SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-04-22 14:28:35.310 Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-22 08:58:02
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