Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 01:04:38 +0000



Post From: Connection to Data Feed

[2021-04-21 21:02:55]
John - SC Support - Posts: 40745
This is the pertinent line:
TransAct WS | Trade Account not set. Unable to connect.

You have not entered all the information on your Data/Trade Service Settings for the TransAct service. In particular, the Trade Account information is missing.

Go to File >> Data/Trade Service Settings and enter the missing Trade Account information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing