Support Board

Date/Time: Sun, 28 Apr 2024 19:16:15 +0000

Post From: Denali Trial over... cannot seem to update account.

[2021-04-16 15:03:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
, it might solve a lot of unnecessary support tickets to have a sort of 'beta' version of documentation sent out It will not help. The core issue is CME market data policy and supporting too many different services. This is why we will be phasing out CME market data support from CQG in the next few months and having only one source of data through the Denali Exchange Data Feed. For now we have added two weeks to your account. Since you understood there was a trial. We did our best to keep the documentation up-to-date during the transition time. This was not always easy especially being there were two different methods of activating the feed. The usage time ending date definitely changes when you change service packages. That is shown on the result page. I had to search the support board for the instructions, because they were not in the documentation, & someone else had the same question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-16 15:05:37