Support Board

Date/Time: Sun, 28 Apr 2024 20:31:33 +0000

Post From: Denali Trial over... cannot seem to update account.

[2021-04-13 14:11:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There no longer is any trial for the Denali data feed when it is included with the new Service Packages. It is not free. Any mention of a trial on this board or in documentation for the Denali data feed when it became part of the Service Packages was out of date. And only applied to the separate Denali data feed option which was finally removed at the end of March. The package prices are clearly stated, and when changing from one to another, the ending time will be adjusted based upon the price differences. And also the ending date calculations, when you were changing packages, was verified always be correct. The issue was related to changes of pricing between the times, you had changed packages. The calculations were correct, but from the perspective of the user, we understand, why there was a question about the ending date and we accommodated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-13 14:13:39