Support Board

Date/Time: Mon, 29 Apr 2024 00:36:45 +0000

Post From: Denali Trial over... cannot seem to update account.

[2021-04-12 16:44:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
Your End Date is not August 2, 2021 since you had changed your package to Package 11 from 2/2/2021 to 3/1/2021. Therefore the cost difference between Package 11 and Package 5 has to be accounted for in that time, which will make your end date move in (shorter) so it will definitely not be August 2nd, 2021. But, as we look through the transactions again, we calculate that your end date should now be July 26, 2021. We have corrected your end date to be this date now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing