Login Page - Create Account

Support Board


Date/Time: Sun, 14 Sep 2025 18:04:00 +0000



Post From: Account Funds

[2021-04-07 16:58:32]
John - SC Support - Posts: 41793
We think you have us confused with your broker. We are not a broker. If you need a refund of the money you have sent us, then please start an Account Support Ticket making this request. You can access the Account Support Tickets here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

We see that you have funds in your account, but you have not activated your Sierra Chart account. Refer to the following:
Sierra Chart Purchase and License Information: Renewing Access
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing