Support Board
Date/Time: Tue, 01 Jul 2025 09:06:37 +0000
Post From: Consulta sobre Fecha de finalización del uso de la Plataforma Sierra Chart
| [2021-04-01 13:50:16] |
| John - SC Support - Posts: 40676 |
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From Google Translate: A few days ago I paid for an additional 3 months to extend the use of the platform, which gave me availability until June 26, 2021 and today that I enter my Sierra Chart page I observe that it has been lowered until June 6 2021, that is, 20 days less. I would like you to help me understand what has happened?
We changed you from Package 5 with the Denali Exchange Data Feed Fee separate to Package 11 which includes the Denali Exchange Data Feed Fee. This is necessary, as we are no longer offering the Denali Exchange Data Feed Fee as a separate item, it now requires all users to be on package 10, 11, or 12 to use the Denali Exchange Data Feed. When a change to a package is made, the End Date is adjusted based on the current packages price and the new packages price. Moving from a lower priced to a higher priced package will cause the End Date to shift in (less time) and vice versa. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |