Support Board

Date/Time: Thu, 25 Apr 2024 22:55:08 +0000

Post From: Data not loading after symbol translate

[2021-03-31 15:37:54] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31131
The only thing we can tell you is that you were not getting the real-time data for the CME Group from us. You never had any of the exchanges for the CME Group activated. You may have been getting the delayed data and thinking that it was the real-time data, or maybe you were getting the data from your trading service. You have, by the way, been setup to receive the EUREX data from us since February 12, 2021. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing