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Date/Time: Fri, 29 Mar 2024 13:43:21 +0000



Post From: How to choose the broker ?

[2013-03-22 16:58:35]
Sierra Chart Engineering - Posts: 104368
IB has a very complex system on the front-end and backend and we hear about glitches from time to time. With every single Data or Trading service we work with, when there is a technical problem, we have a clear channel of communication to them, and they generally will solve issues. With Interactive Brokers, if you have a technical issue, sometimes it can be difficult for them to recognize the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-22 16:59:27