Support Board
Date/Time: Tue, 04 Nov 2025 00:53:17 +0000
Post From: Problems with Receiving Data for Forex Symbols
| [2021-03-29 16:18:06] |
| John - SC Support - Posts: 42737 |
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With regards to your data, you have multiple of the following errors in your log: Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
So you definitely have a connectivity problem of some kind. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem The errors when updating are telling you the same thing, there is a connectivity issue. Although that one is related to HTTP requests, therefore also review the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |