Support Board
Date/Time: Mon, 15 Sep 2025 13:58:25 +0000
Post From: Duration of service packages
| [2021-03-29 14:20:53] |
| John - SC Support - Posts: 41794 |
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When you change your Service Package, we just recalculate your Usage Time End Date rather than charge you the difference between the packages. Therefore, since you changed to a higher priced package, your end date shifted in (shorter amount of time) to account for the difference in price.
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