Support Board

Date/Time: Sun, 28 Apr 2024 13:11:06 +0000

Post From: SC billing for SC account through AMP

[2021-03-18 08:00:44] Link To Thread - Link To Post [Go To First Post]
Luke - Posts: 142
I have had a broker independent license of SC since 2007. When I opened an account with AMP in 2014 I was provided with an additional free SC license which I never used. AMP has now billed my account with 22 USD for this previously free version of SC that I didn't even know still existed. There was no notice of this transition from a free version of SC to billing through broker for march 2021. I had no chance to have the license cancelled/disabled in time to prevent billing. Only 22 USD, I know, but still, it would have been a good idea if AMP and SC had informed customers directly per email that previously free versions of SC will be billed through their broker accounts in march.