Support Board

Date/Time: Sun, 28 Apr 2024 20:51:20 +0000

Post From: Denali Trial over... cannot seem to update account.

[2021-03-12 15:45:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
You used 5 days for the Emergency usage. When you renewed on February 2, 2021 your end date would have been August 7, 2021, but was then reduced by the 5 Emergency days to August 2, 2021. Then on February 2, 2021 you changed to Package 11, which changed your end date to May 29, 2021. Then on March 1, 2021 you changed to Package 5, which changed your end date to June 22, 2021. Keep in mind that when you change packages only the end-date changes based on the amount of time remaining and the cost difference between the packages. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing