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Direct MessagesDate/Time: Thu, 16 May 2024 14:34:50 +0000
Post From: Unable to connect to data feed
| [2021-03-09 12:25:18] |
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First, you need to pay for Sierra Chart directly. Refer to: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker And your Sierra Chart account is expired. You need to pay for usage time following the instructions below. We have temporarily activated it for now. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |