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Date/Time: Fri, 03 Dec 2021 16:51:10 +0000



Post From: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

[2021-03-09 01:21:36]
Sierra Chart Engineering - Posts: 98792
As we transition users to direct Sierra Chart billing there is one special circumstance that has arisen we did not think of but we do have a good solution to it.

For some users they will need to begin to pay for Sierra Chart in March 2021. Rather than April.

This occurs for users who have logged into Sierra Chart in March, but this occurred after March 3, 2021.

In this particular circumstance, there would have been no billing to the users brokerage account for Sierra Chart. This is because there is no billing to the monthly invoice provided to the broker for that particular user in this circumstance.

So in these cases, those users need to begin to pay for Sierra Chart in March if they want to use Sierra Chart in March.

Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-03-09 01:22:53