Support Board
Date/Time: Wed, 30 Apr 2025 20:14:00 +0000
Post From: I have an open position and my platform just frooze
| [2013-04-23 08:30:20] |
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The general 2 likely causes are as follows: -An issue with the FIX Adapter -A connectivity problem somewhere between your computer and the FIX Adapter Basically the advice we gave in post #4 is the best advice to follow in this kind of scenario. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |