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Date/Time: Wed, 08 May 2024 22:26:52 +0000



Post From: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

[2021-03-04 14:00:49]
Sierra Chart Engineering - Posts: 104368
If you are with AMP and if you have been previously using the Sierra Chart Order Routing Service and you see this message in the System Notification Window in Sierra Chart and on your Sierra Chart web-based account control panel:
“Your Sierra Chart account has a trading account for the SC Order Routing service and your Sierra Chart services balance is below 5 USD. To continue to have access to the service to pay for order fills, you need to add additional credit to your account.”

You can safely disregard this. This is only applicable when using the Sierra Chart Order Routing Service which is not being used by AMP users any longer. Order fills would only be billed to your Sierra Chart account for actual order fills when using the SC Order Routing Service. So if you are not using that service there is no billing. For example, you would not be billed for CQG order fills through your Sierra Chart account when using CQG. This would not even be possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-04 14:01:19