Support Board

Date/Time: Tue, 30 Apr 2024 07:55:42 +0000

Post From: ETH/RTH Issues

[2021-03-03 16:55:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31189
The way you have your session times, you should always be getting data in Chart #2, as it covers the entire 24 hours of trading, with just a gap from 17:00 - 18:00. Then Chart #3 should only be showing data during the Regular Trading Hours (09:30 - 16:14:59). Let us know if this makes sense with what you are seeing, as we are not sure exactly what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing