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Date/Time: Mon, 06 May 2024 17:38:36 +0000



Post From: Data download error on Instance #2

[2021-03-02 18:53:00]
Sierra Chart Engineering - Posts: 104368
I guess Sierra charts support can't duplicate our error
No we cannot and it makes no technical sense at all. We need to do a remote assistance session with you. We can do that after the market close. Tomorrow or another day in the week. Make sure your current telephone number is set here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

We should then be able to determine what the issue is and resolve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-02 18:55:54