Support Board

Date/Time: Mon, 29 Apr 2024 17:50:41 +0000

Post From: Platform shutting down while attempting to modify orders.

[2021-03-01 00:01:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can get us the log files. They are saved in C:\SierraChart\Logs. The file name begins with: Installer Log They have a date and time. Attach the ones here for the days you encountered the problem. By default they should be privately attached but you can set them to private if not. Also know that this is a high priority task, and we are working on another method to detect the error if we cannot determine it through log files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-01 00:02:12