Support Board

Date/Time: Mon, 29 Apr 2024 04:35:36 +0000

Post From: Log in problem

[2021-02-26 14:34:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
In order to update your email you would do this on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo The reason for that message is simply that we are cleaning up our database and there are many users that have a generic email address, which makes it impossible for them to reset their password, or for us to contact if necessary. Therefore, we are asking for everyone to update to a proper email address. It looks like you have already updated your email, so if you get the message again, you can ignore it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing